Frequently Asked Questions

Tub Dimensions

Diameter: 32 inches (80cm)

Height: 29 inches (75cm)

Weight: 7 lbs (3 kg)

Capacity: 78 gal (300L)

Suitable for heights up to 6′9 ft (2.1m) and fits people weighing up to 250-300lbs (115kg - 135kg) comfortably. If it does not fit you, you get to keep the ice pod and receive a full refund, that is part of our amazing policy.

Shipping

We currently ship our products to USA and its territories.

Shipping typically takes 7-10 business days.

Tracking & Estimates:

You'll receive tracking when your order ships out, usually within 1-3 days after the order is placed (unless it is a pre-order). Please note that we cannot guarantee the delivery date and timeframe, since it's in the hands of the shipping company, the times stated above and at checkout are estimates from the courier itself and based on averages. You can always reach us at info@chillybeartubs.com for assistance.

Returns

If you are unhappy with your Tub or Chiller for any reason, you have 30 days to return it after the order is received for a full refund. Note: The product needs to be in unused condition.

Cold Therapy Benefits

❆ Boost the immune system

❆ Improve blood circulation

❆ Better deep sleep

❆ Boost energy & elevate mood

❆ Prevent/help depression

❆ Reduce inflammation

❆ Reduce muscle soreness

❆ Improve metabolic function

❆ Improve mood

❆ Reduce chronic pain

❆ Practice discipline & resilience

How long should each ice bath session be?

To get the health benefits, you'll need to stay in cold water below 59° Fahrenheit (15°C) for three to eight minutes. Cold water therapy works best with the right combination of time and temperature. Each individual is different and some people can tolerate lower temperatures.

What temperature do you recommend?

We recommend starting out with your ice bath tub temperature at around 59° Fahrenheit (15°C) if it's your first time, and then slowly lowering the temperature and duration for each session. That way your body will get acclimated to the cold.

How much ice do I need to add?

We recommend adding 13-26 lb (6-12kg) of ice to your tub per session. The amount of ice needed depends on your tap water temperature and how cold you desire it to be, where if you live in colder climates, adding ice may not even be needed.

Since the tub is insulated it will keep the water cold for multiple days, and you may therefore not have to add as much ice after the first time.

How do I drain my Chilly Bear Tub?

Your Chilly Bear Tub comes with a tap at the bottom for draining. To drain it, connect a standard garden hose or simply open the tap depending on where the pod is set up.

How often should I clean or empty my Chilly Bear Tub?

To keep the water clean for long periods of time, we recommend using one 1 lb to 2 lb of sea salt (500g to 1kg). (You can keep the water in the tub for three to four weeks when you are using salt).
If you are not using any salt, we recommend cleaning the pod in every three to five ice bath sessions.

Can my Chilly Bear Tub be set up outside?

Yes! We engineered the pod to be weather and UV resistant, so you can set it up Inside or outside, even in temperatures below freezing. The insulation layer makes the water turn to ice a lot slower, but we still recommend to stir the water at least once a day to keep the water from freezing completely solid.

Does it include a cover?

Yes. Your Chilly Bear Tub includes a waterproof cover to keep the water clean.